Skip Navigation Download Acrobat Reader 5.0 or higher to view PDF files.

In Touch Telephone Banking

Before using Mountain West Bank, In Touch, please make sure you have your account number(s) handy. The first time you use the In Touch system, you will be prompted to create a PIN for future access.
  • First, call (208) 666-0728 phone number from any phone.
  • Wait for the greeting and then follow the simple instructions given. You will be offered a series of menu options. To access these selections from the Opening Menu, simply press the corresponding number(s) on your phone.
  • You may press 1 for English or 2 for Spanish.

Main Menu 

1. Checking or Money Market Information 
1 Checks and other debits
2 Deposits and other credits
3 All transactions cleared since last statement
4 Search by check amount
5 Search by check number
9 Request account information by fax
0 Transfer to operator
# Return to main menu
* Repeat menu
 2. Savings Information
1 Savings withdrawals
2 Savings deposits
3 All transactions cleared since last statement
0 Transfer to operator
# Return to main menu
3. Loan Information
4. Certificates of deposit and individual retirement accounts

Place stop payment of a check
6. Transfer funds
7. Verify funds
8. Change PIN
9. Report lost or stolen ATM/Debit Card
0. Transfer to Mountain West Bank customer service
# Terminate call
* Repeat Menu
We proudly serve the communities of Coeur d Alene, Post Falls, Hayden, Ponderay, Sandpoint, Bonners Ferry, Boise, Meridian, Nampa, Eagle, Ketchum, & Hailey, Idaho, Spokane, North Spokane, Newport, & Ione Washington.