Better Together: Customer Resource Center
We’re Building on Strength
Bank of Idaho is now officially part of Mountain West Bank! This partnership means greater opportunities for you – expanded products and services, higher lending limits, and the same personalized service you value. While we are working hard to make this transition as smooth as possible, some changes will require action on your part.
What You Need to Know
- Continue to bank as you do today.
- Review the Notice of Change thoroughly to understand upcoming changes and take action where necessary.
- Watch for your new debit card in the mail.
- Plan for temporary service interruptions during the conversion weekend.
Conversion Weekend (Friday, September 5th - Sunday, September 7th):
- On Friday, September 5th at 12:00 pm MDT, Bank of Idaho Branches will close early for the weekend.
- Be aware of temporary service interruptions, outlined in the Notice of Change, that may impact you.
After Conversion (Beginning Monday, September 8th):
- Bank of Idaho branches reopen as Mountain West Bank, Division of Glacier Bank.
- Start using your new products, features, and services by following the steps in the "After Conversion" Section of the Notice of Change.
Stay Updated
We’ll keep you informed with regular updates and clear instructions to make this transition as smooth as possible. Be sure to check back here for the latest information and watch your mail for any changes that require your attention.
Call us: 1-800-641-5401