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iTalk Telephone Banking

Before using Telephone Banking, please make sure you have your account number(s) ready. You will be prompted to enter in your PIN or to create a new PIN if you are a first-time user.

  • First, call 1-800-641-5428 phone number from any phone.
  • Wait for the greeting and then follow the simple instructions given. You will be offered a series of menu options. To access these selections from the Opening Menu, simply press the corresponding number(s) on your phone.
  • You may press 1 for English or 2 for Spanish.

Main Menu

  1. Account Balance Menu
  2. Account History Menu
  3. Funds Transfer Menu
    1. Transfer Funds Immediately
    2. Schedule a Funds Transfer
    3. Make a Payment
      1. Immediately
      2. Schedule
  4. ATM/Debit Card Menu
    1. Activate a Card
    2. Deactivate a Card
    3. Re-Order a Card
    4. Change ATM or Debit Card PIN
  5. Stop Payment Menu
    1. Stop Payment on a specific check number
    2. Stop Payment on a range of checks
    3. Stop Payment inquiry
  6. Change your Telephone Banking PN
Global Commands
  • Speech (8*)
  • Help Menu (1*)
  • Main Menu (3*)
  • Go Back (*)
  • Skip (5*)
  • Repeat (#)
  • Hang up (7*)
  • Operator (0)