Stay informed. Be aware.
Avoid falling victim to cybercriminals.
Scammers and cybercriminals look for opportunities to take advantage of the vulnerable, especially during times of emergencies or natural disasters. We are seeing a large increase in the number of scams happening due to the Coronavirus Pandemic with scammers attempting to gain access to personal information like account and routing numbers, user names, passwords and social security numbers using phone calls, phishing emails and fraudulent websites. In some cases cybercriminals are asking that you click on links or download documents which could potentially install malicious software on your computer to steal sensitive information.
Remember these guidelines to stay safe.
- Be aware of what appear to be emails and links from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) that will redirect you to fraudulent websites asking for your user name and password.
- The Federal Deposit Insurance Corporation (FDIC) is also warning consumers that scammers are fraudulently posing as representatives. The FDIC will never contact you requesting personal information.
- Check the sender’s email address and make sure that the source is a legitimate.
- Don’t click on links from any unfamiliar sources.
- Ignore offers for vaccinations or treatments for Coronavirus.
- Ignore links and deceptive claims about new Coronavirus outbreaks in your area.
- If you receive a phone call requesting any personal information, hang up immediately.
- Do not respond to any communication regarding government stimulus checks or any other government relief program.
- Be hyper-vigilant regarding any donations and requests for cash, gift cards or requests to wire money, it is wise to avoid any donations at this time.
We’re here to help.
If you feel you’ve been the victim of fraudulent activity, reach out to us at 800-641-5401, Monday-Friday from 8 a.m. to 5 p.m. We’ll work with you to report the incident and make sure your financial life is healthy and safe. because this situation is evolving moment-by-moment we encourage you to regularly check our website for updates. We’re here to protect your financial life, so you can protect what you value most.
Please be assured that your money is safe with us. It’s important to remember that your money is insured by the Federal Deposit Insurance Corporation (FDIC) up to $250,000 for each depositor, per insured bank, for each account ownership category.