A helping hand you can bank on.

We understand that this rapidly-evolving situation poses unique challenges for everyone and may lead to a difficult financial situation for many. We’re here to help you navigate this difficult time. First and foremost we care about the health and well-being of our community, customers and co-workers. We are closely monitoring the health crisis with guidance from the Centers for Disease Control (CDC) as well as local health authorities.

 

Our lobbies are open for new accounts and loans. Safety restrictions are in effect.
Please do not enter if you're not feeling well. Use our drive-up teller, online or mobile app, or call our customer service center at 1-800-641-5401. All branches feature ATM access and night drop depository. Our online and mobile banking app gives you 24/7 access to your accounts to check balances, transfer funds, pay bills and deposit checks.

 

Maintain a safe distance. 
We support social distancing, so please stay 6 feet away from others whenever possible.

 

For security reasons or to confirm your identity, we may ask that you briefly remove your protective mask.

 

Our Customer Support Center is available Monday - Friday from 6:00 am to 6:00 pm (PST), and Saturday 8:00 am to 3:00 pm (PST). Call us toll free at 1-800-641-5401

 

Information on Coronavirus Economic Impact Payments.
We recommend:

Go to irs.gov/coronavirus/economic-impact-payments to see if you are scheduled to receive a payment.  

If you have verified that a payment has been electronically deposited, you can verify the payment has been received by: 

• Using our mobile app for IOS or Android:  Search for “Glacier Family of Banks”.
• Using our online banking system.
• Calling our automated banking system at 1-800-641-5428.  You will need your full account number and PIN.  If you are using the automated system for the first time, your PIN will be the last 4 digits of your social security number.
• Call our Customer Support Center at 1-800-641-5401.  Please note that our Call Center is experiencing much higher than normal call volumes due to the increased balance inquiries. Wait times are currently longer than normal.

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