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A helping hand you can bank on.

Information on Coronavirus Economic Impact Payments.
We recommend:

Go to irs.gov/coronavirus/economic-impact-payments to see if you are scheduled to receive a payment.  

If you have verified that a payment has been electronically deposited, you can verify the payment has been received by: 

  • Using our mobile app for IOS or Android:  Search for “Glacier Family of Banks”.
  • Using our online banking system.
  • Calling our automated banking system at 1-800-641-5428.  You will need your full account number and PIN.  If you are using the automated system for the first time, your PIN will be the last 4 digits of your social security number.
  • Call our Customer Support Center at 1-800-641-5401.  Please note that our Call Center is experiencing much higher than normal call volumes due to the increased balance inquiries.  Wait times are currently longer than normal.
We’re in this together.
We understand that this rapidly-evolving situation poses unique challenges for everyone and may lead to a difficult financial situation for many. We’re here to help you navigate this difficult time. First and foremost we care about the health and well-being of our community, customers and co-workers. We are closely monitoring the health crisis with guidance from the Centers for Disease Control (CDC) as well as local health authorities.
 
To help slow the spread of COVID-19 we have temporarily closed our lobbies.
Please use our drive-thru banking services which will remain open during their normal operating hours. All branches feature ATM access and night drop depository. Our online and mobile banking app gives you 24/7 access to your accounts to check balances, transfer funds, pay bills and deposit checks.
 
Contact us. 
Our Customer Support Center is available Monday - Friday from 6:00 am to 6:00 pm (PST), and Saturday 8:00 am to 3:00 pm (PST). Call us toll free at 1-800-641-5401
.