We're committed to your security.
Stay Informed and Healthy.
First and foremost, we care about the health and well-being of our community, customers and co-workers during these challenging times and are closely monitoring the situation with guidance from the Centers for Disease Control (CDC) and local government agencies.
Please be assured that your financial security is a top priority for us. We are an exceptionally strong financial institution and we’re working around the clock to address any economic concerns you may have. Please be assured that your money is safe with us. It’s important to remember that your money is insured by the Federal Deposit Insurance Corporation (FDIC) up to $250,000 for each depositor, per insured bank, for each account ownership category. Since 1933, no depositor has ever lost a penny of FDIC-insured funds.
Click here for guidelines regarding FDIC insurance protection.
Click here for the latest FDIC press release related to the coronavirus pandemic.
Be Aware of Fraud Attempts.
Scammers look for opportunities to take advantage of the vulnerable, especially during emergencies or natural disasters. Be wary of emails, texts, or social media posts. Some may be selling fake products or information about coronavirus, the pandemic, or possible cures. As you would be with solicitations from any unfamiliar source, be vigilant and always call us first before doing anything with your money.
We’re Here to Help.
We understand that this rapidly-evolving situation poses unique challenges for everyone and may lead to a difficult financial situation for many. We’re here to help you navigate this difficult time. We’re working hard to make sure that, no matter what comes next, we clearly communicate all of the options available to you for accessing your accounts and defending your financial well-being.
For loan customers who are experiencing a financial hardship, deferred loan payments may be available to you. We will actively work with you on finding adjusted payment options that work for your situation. Additionally, we are launching a program offering low-interest loans to individuals and businesses to help them bridge any financial gaps they may face during this health crisis.
Over the Longer Term.
We’ll work with you one-on-one to help your financial life remain healthy and strong. Because this situation is evolving moment-by-moment, we encourage you to regularly check our website for updates on any new, related services we can provide. We’re here to help you protect your financial life, so you can protect what you value most.
We want you to know that your insured bank deposits are safe. For further information, review this Press Release from the FDIC. Please look out for suspicious email and text messages, medical supply scams, and fraudulent donation sites that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information such as usernames and passwords, make donations or purchases on spoof websites, or download malware onto your device by opening an attachment. We will never ask you for personal information or login credentials in an email or text message. The government or IRS will never request this either. If you receive a suspicious email or text message, don't respond, click on any links or attachments. If you receive a phone call from someone requesting personal information, hang up.
The links below can help keep you up to date regarding the scams happening. Take time to review them and keep yourself safe.
Scott C. Anderson
President and CEO, Mountain West Bank