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Nicole Shea

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Nicole Shea
Mortgage Loan Originator, Real Estate Sales Manager
NMLS # 498596
Cell:  509-953-8709
Direct:  509-944-4083
Fax:  509-944-4090 

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I have been in the mortgage industry since 2003. Mountain West bank has been my home for over half of my mortgage career because we share core values of being  community minded.  We specialize in knowing our area with both our loan product offering, but also with our LOCAL service. My current position as Real Estate Sales Manager allows me to not only continue to help people with their financial needs, but to also foster and promote the Mountain West Bank valley team within the Spokane community. 

I enjoy working with first-time home buyers, people that are working to expand their investment portfolio as well as with people buying their dream 2nd home or building a house. I really enjoy working together with my clients to structure loans that make sense for them.

I have an in-depth knowledge of VA, FHA, Conventional loans including first time home buyers. I also focus on  Lot & Land loans that transition to construction loans. My goal is to make the mortgage process as easy and seamless as possible, a goal shared by Mountain West Bank.

I am a Wyoming native and graduated from the University of Wyoming.  After moving to Spokane, I earned my MBA at Eastern Washington University.  I live in Spokane Valley with my fiancé, a US Navy Veteran. I have two children both in college.  I am an active member of the community and have served as a board member of the National Association of Professional Mortgage Women since 2008. I love the Pacific Northwest and enjoy working with people that are relocating to this area.

Company Mortgage CX Top 50 Loan Officer Badge

"Nicole did a great job being responsive to our questions and keeping us informed. She made this a very easy process for us."
May 2024
"Nicole was extremely helpful, even before I could commit. She knew I was working with another lender but may need to switch and she was extremely responsive so that I could make the right decision."
January 2024
"Everyone involved was very professional and helpful."
December 2023
"Nicole Shea was awesome! She communicated and followed up on all items."
October 2023
"I felt a bit overwhelmed during the interest-rate-lockdown process after getting our offer accepted on our home. Nicole provided me with several interest rate scenarios and took time to explain what everything meant during a phone call. I really appreciated her willingness to help me make sense of all the information. I felt like the decision was obvious after chatting with her, which definitely helped to ease my mind about the purchase."
September 2023
"Mountain West Bank and our lending manager Nicole Shea made the mortgage process friendly and easy. The Simple Nexus software used to connect us with our lender made the application document sharing process very fluid.”
August 2023
"Nicole was amazing. I always received a quick response to any question. She was proactive and informative at every step in the process. When we had a hurdle with the appraisal she walked all of us through it to it's resolution."
April 2023
"I couldn't ask for a better person to work with."
September 2021
"Nicole Shea did an amazing job in answering our questions and being patient and helpful with us throughout the entire process."
July 2021
"Shout out to Nicole Shea for making the process quick and easy! I appreciate her answering all my questions in a timely manner. Overall Great experience!"
May 2021
"Great experience and Nicole Shea made the process relatively painless."
May 2021
"Nicole Shea was off the charts great. She answered questions promptly, but more importantly was anticipatory in answering questions and explaining the process before you thought to ask the questions. One of the smoothest processes of any kind I've experienced. Given all the moving parts of a mortgage application Nicole made it look easy. She is a real credit to your organization. Top marks! I will refer others to her."
April 2021
"I wish everyone offered exceptional customer service like Nicole Shea. I will recommend her over and over again."
March 2021
"Nicole was a pleasure to work with and sharp as a tack."
February 2021
"Nicole Shea was amazing to work with. She made the process very easy and was very knowledgeable. It really made for a great experience. She really put our minds at ease when it could have been a very stressful process. Thanks so much Nicole!"
December 2020
"Nicole has taken on two of my loans in the last three years. Her timely information and honest approach is refreshing. I considered going with another company based on a slightly lower rate. However, I was quickly reminded of some of the bait and switch tactics I have experienced in the past with other companies. In both of my transactions with your company, she delivered on everything she promised. I truly appreciate her and hope you recognize her as a valuable asset to your company."
November 2020